On 26th February, Rolls-Royce handed out the yearly First Network Awards in Las Vegas, Nevada. ITP Aero received the 2018 Total Quality, Family Teamwork and Most Improved awards from Rolls-Royce.
The Total Quality Award is presented to those which implement a programme that focuses on improving the internal and external processes with a direct positive effect on customer service. ITP Aero has shown their focus on the Reduction of MUDA and Improvement of all their Process to deserve this years Total quality Award.
The Family Teamwork Award is presented as a recognition on supporting the FISRT Network by helping, assisting and improving its value added contributions, focusing on the global customer satisfaction. The spirit of Rolls-Royce M250 has been forged through years of comradeship and common focus. Each time ITP Aero has supported our competitors and partners the responsiveness and significance of the RR250 Team is enriched.
The Most Improved Award is presented to the Network Member who has exhibited the most significant improvement, during 2017, based on objective evidence which has resulted in improved customer service. the framework of policies, processes and procedures that will help to comply with the highest international standards in many key aspects of our business, also increasing our Corporate Social Responsibility CSR
These Awards are a Rolls-Royce recognition for our outstanding customer service within the First Network including all ARF, AMC, AMROC and AMOF global facilities for the Rolls-Royce M250 engine line. They distinguish ITP Aero’s employees based in the USA for the effort made in 2017 to materialize actions that improve our customer focus in all areas of activity, from improving processes and management models to our capabilities. Noteworthy is the recognition of the commitment to the FIRST Network, as an evidence of our reliability, recognized by our competitors. We celebrate this shows ITP Aero, USA has a demonstrable commitment to innovations that are driving a change in client behavior and business opportunities.
About ITP Aero
ITP Aero is currently the ninth largest aircraft engine and components company in the world by revenue. Ranking among the top one hundred companies in the aerospace industry (Top 100 Aerospace Companies, PwC and Flight International). The company employs over 3,500 people at its production centres in Spain, United Kingdom, Mexico, the United States, Malta and India.
ITP Aero includes among its activities the design, research and development, manufacturing and casting, assembly and testing of aeronautical modules and engines. It also provides MRO services for a wide range of engines for regional airlines, business aviation, helicopters, industrial and defense applications. ITP Aero operates as a corporate entity within the Rolls-Royce group.