These FIRST Network members have been selected for outstanding performance in the following areas: Best in Class, FIRST Class Service, Outstanding Partnership and Trusted to Deliver Excellence.
Best in Class – Keystone Turbine Services
Given annually to the company recognized for standing out amongst their peers. A team commonly identified by Rolls-Royce and operators as a preferred maintenance provider; enjoyable to work with, committed to serving the market, and continually performing ahead of expectations.
FIRST Class Service – StandardAero Limited
Represents the company that continually goes above and beyond to meet their customer's needs. A team that continually demonstrates a "can-do" mindset; proactively working with their customers to overcome challenges, anticipating their needs, and implement creative solutions to keep their customers in the air.
Outstanding Partnership – H+S Aviation
This award recognizes the company that is an enabling partner and integral to the overall success of the Rolls-Royce FIRST Network. This facility is critical to market success by consistently developing innovative and cost-effective capability to support the operator, the FIRST Network, and Rolls-Royce.
Trusted to Deliver Excellence (2) – Airborne Engines Ltd. and Arrow Aviation
This award represents a company identified for consistently delivering on promises. A service provider that is trusted to perform in accordance with "promises made, promises kept;" continually going out of their way to ensure performance matches their commitments while being counted on to deliver excellence every time.
David Brulotte, Rolls-Royce FIRST Network Manager said: “We are proud to recognize all of our FIRST Network Quality Award winners. They continue to provide world-class service and reliability that is synonymous with the Rolls-Royce brand.”
With more than 16,000 turboshaft and turboprop engines in service and 4,500 customers worldwide, the Rolls-Royce FIRST Network provides M250 and RR300 operators a global network of authorized MRO service centers. The FIRST Network includes more than 30 approved, licensed service centers, and its competitive structure means operators can find affordable and reliable service anywhere for Rolls-Royce M250 or RR300 engines.
The proven Rolls-Royce M250 and RR300 engines have powered more than 260 million flight hours of dependable service around the world. To date, more than 33,000 of these workhorse engines have been delivered to the marketplace.
The M250 and RR300 are manufactured in Indianapolis, Indiana, where a $600 million Rolls-Royce investment in modernization and technology programs was recently completed, including state-of-the-art advanced manufacturing.