Rolls-Royce announced winners for their 2023 FIRST Network™ Quality Awards yesterday at the HAI Heli-Expo. These FIRST Network members have been selected for outstanding performance in the following areas: Best in Class, FIRST Class Service, Outstanding Partnership and Trusted to Deliver Excellence.
Best in Class – Keystone Turbine Services
Represents the company recognized for standing out amongst their peers. A team commonly identified by Rolls-Royce and operators as a preferred maintenance provider; enjoyable to work with, committed to serving the market, and continually performing above expectations.
FIRST Class Service – Asia Pacific Aerospace
Given annually to the company that consistently goes above and beyond to meet their customer's needs. A team that continually demonstrates a ‘can-do’ mindset; proactively works with their customers to overcome challenges, anticipates their needs, and implements creative solutions to keep their customers in the air.
Outstanding Partnership – Cadorath Aerospace
This award recognizes the company that is an enabling partner and integral to the overall success of the Rolls-Royce FIRST Network. This team is critical to market success by consistently developing innovative and cost-effective capabilities to support the operator, the FIRST Network, and Rolls-Royce.
Trusted to Deliver Excellence – Airborne Engines
Recognizes the company identified for consistently delivering on promises. A team that performs in accordance with a ‘promises made, promises kept’ mindset and continually goes out of their way to ensure performance matches their commitments while being counted on to deliver quality every time.
David Brulotte, Rolls-Royce FIRST Network Manager said:
“Our FIRST Network Quality Awards represent the best-of-the-best in helicopter engine maintenance and repair. We are proud to recognize this year’s recipients for their commitment to providing the world-class service and reliability that is synonymous with the Rolls-Royce brand.”
With more than 16,000 turboshaft and turboprop engines in service and 4,500 customers worldwide, the Rolls-Royce FIRST Network provides M250 and RR300 operators a global network of authorized MRO service centers. The FIRST Network includes more than 30 approved, licensed service centers, and its competitive structure means operators can find affordable and reliable service anywhere for Rolls-Royce M250 or RR300 engines.
The proven Rolls-Royce M250 and RR300 engines have powered more than 260 million flight hours of dependable service around the world. To date, more than 33,000 of these workhorse engines have been delivered to the marketplace.
The M250 and RR300 are manufactured in Indianapolis, Indiana, where a $600 million Rolls-Royce investment in modernization and technology programs was recently completed, including state-of-the-art advanced manufacturing.