Rolls-Royce has renewed and refreshed the FIRST network for helicopter engine support, providing the most comprehensive and wide-reaching service options in the world for Rolls-Royce M250 engines.

The FIRST network (Fully Integrated Rolls-Royce Support Team) is the only authorized global support network for operators of M250 engines, providing affordable, reliable, quality solutions on six continents.

Rolls-Royce has completed contract renewals with all 32 engine support suppliers around the world, providing the future of reliable service for M250 operators.

Jerry Sheldon, Rolls-Royce, Helicopters Service Executive, said: “The world’s most comprehensive helicopter service network just got even better, with the refresh of the Rolls-Royce FIRST network. The power of the FIRST network is available 24/7 to helicopter operators worldwide, backed by the world-class Rolls-Royce Operations Center. With a unique FIRST network phone app and dedicated website, M250 service is accessible on any smart phone or tablet. When you need world-class service, it’s easy to find the FIRST network.”

The FIRST network service providers are the most experienced support team for M250 operators, with over 100,000 M250 repairs and overhauls in total. Network members are authorized by Rolls-Royce and supported by Boeing’s Aviall parts business.

Operators can shop for service anywhere on the authorized FIRST network, and the competitive structure of the network offers affordability, reliability and performance.

For more information on the FIRST network, or to find a world-class service provider, go to The app is available for both Apple and Google Android devices, and can be located by searching for the Rolls-Royce FIRST network in either app store.

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